Articles

Can I use multiple parameters in the Webhook Callback URL? If so, how should I name them?

The Parameter Name refers to the key or identifier used to send data in the Webhook Callback...
How can I add a custom image to the chat icon popup?

Chat Icon Popup Image URL The Chat Icon Popup Image URL allows you to display a custom image...
How can I set a custom icon for the close button of the chat window?

Close Button Icon URL To set a custom icon for the close button of the chat window, you can...
How can I set a custom icon for the reply button?

Reply Icon URL To customize the reply button icon in the chat window, you can provide a URL...
How can I set a custom icon for the send message button?

Send Message Icon URL To set a custom icon for the send message button in the chat window,...
How can I set a custom popup message for the chat icon?

Chat Icon Popup Message The Chat Icon Popup Message allows you to display a brief message...
How can I set a custom title icon for the chat window?

ChatWindow Title Icon URL To set a custom title icon for the chat window, you need to...
How can I set predefined messages to guide users at the start of a conversation?

The Initial Prompts (frontend) field allows you to define predefined messages that will...
How do I change the default chat window icon to my own?

The ChatWindow Icon URL field allows you to customize the icon that appears in the header of...
How do I choose the right GPT Model for my application?

1. GPT-4o Mini Overview: GPT-4o Mini is a compact, lighter version of GPT-4o, optimized for...
How do I set a welcoming message for users when they first open the chat window?

Chat Initial Message The Chat Initial Message is the first message that appears when a user...
How do I set the temperature for this agent to give more predictable or structured answers?

      Setting Temperature for an Agent:          When configuring the temperature setting for...
How do I set the title for the chat window?

Enter the title for the chat window to define what will appear as the header in the chat...
How do I specify the agent's name?

To specify the agent's name, you should enter a clear and meaningful identifier that accurately...
How do I specify the type of agent?

Description: To specify the type of agent, you can choose from the following options:...
How do you display the search results?

The Show Search Result As section allows you to display search results in two formats: List or...
How should I write a description for each parameter used in the Webhook Callback URL?

The Parameter Description is a key element that provides detailed information about each...
How to Create Booking Agent?

How to create a Booking Agent. Please follow the below steps. Select the agent type. Learn...
How to Create Function Calling Agents?

How to create a function calling agents Please follow the below steps. Select the agent type....
How to Create Support Agents and Sales Agents?

How to create a sales/support agent. Please follow the below steps. Select the agent type....
If I check "Yes" in the "Is Required" field, does that mean the parameter is mandatory?

The Is Required field indicates whether the parameter is mandatory for the Webhook Callback URL....
What design elements can I modify using Additional CSS for the chat interface?

The Additional CSS for Agent Customization field allows you to personalize the visual...
What does the Force User Creation option do?

Force User Creation The Force User Creation feature requires users to provide essential...
What domains are allowed for this agent to interact with?

  Single Domain or Subdomain: The agent can be configured to interact only with one domain...
What information should be in the prompt text field for the agent?

  The Prompt Text/Agent Instructions field is where you provide detailed instructions to guide...
What information should be mentioned in the agent description field?

  Agent's Purpose: Clearly define what the agent is designed to do. For example, if the...
What is Agency Connect, and how does it work?

Agency Connect is a platform designed to help businesses manage and streamline their lead...
What is the Webhook Callback URL and how do I set it up for my agent?

The Webhook Callback URL is the URL to which the system will send HTTP requests (usually in the...
What request method should I use for the Webhook Callback URL—POST or GET?

The Method defines the HTTP request method used when the Webhook Callback URL is triggered....
What should I include in the function description?

The function description should clearly explain the purpose of the function, what it does, and...
What should appear as the placeholder message in the chat input field?

       Chat Window Message Placeholder       The Chat Window Message Placeholder refers to...
Where can you provide training to your agent?

In the "Train Agents" section, you can select an agent to start the training process....
Where do you enter the License Key to create your agent?

License Key Setting for Agent Creation To create an agent, you need to input the License Key...
Why Do I Need an OpenAI API Key?

  Authentication: The API key is used to authenticate your requests to OpenAI’s...
Why do I need to provide a Go High Level Calendar ID?

   The Go High Level Calendar ID is a unique identifier assigned to each calendar in the Go...
Why does the function name need to be unique?

Function Name (must be unique) In any system that involves function calling or automation, it...
Would you like to sync leads to Agency Connect as well?

If you would like to ensure that leads from your platform are also synchronized with...