Chat Initial Message
The Chat Initial Message is the first message that appears when a user opens the chat window, welcoming them and setting the tone for the conversation. This message is a great opportunity to guide users, provide useful information, and encourage them to engage with the chat.
Welcoming Users: The initial message can be used to greet users, making them feel welcomed and ready to interact. For example, you can use a friendly message like, "Hello! How can we assist you today?" or "Welcome! Feel free to ask any questions."
Customizable: You can tailor the initial message to suit the purpose of the chat, whether it’s customer support, product inquiry, or general assistance. This helps users immediately understand the purpose of the chat.
