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Agent's Purpose: Clearly define what the agent is designed to do. For example, if the agent is focused on customer support, mention that it is intended to provide assistance with technical issues, answer FAQs, or troubleshoot common problems.
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Core Functions: Describe the primary tasks or actions the agent will perform. This helps users understand its role in the system. For instance, if the agent manages bookings, specify that it handles appointment scheduling, event reservations, or meeting confirmations.
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Intended Use Cases: Explain where and how the agent will be used. This might include mentioning which type of users or departments will benefit from the agent’s services, like sales teams, customer service reps, or IT support.
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Scope of Operation: Mention any limitations or specific areas the agent can work within. For example, if the agent only handles a particular set of tasks (such as answering basic inquiries), clarify that it does not handle complex technical support.
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Customization or Settings (if applicable): If the agent can be customized or has specific configurations, mention what can be adjusted. For example, some agents might have configurable workflows or rules for handling different types of requests.
