Selecting the right package for your agency’s client portal can be a daunting task, given the array of features, capacities, and costs. At AgencyPortal, we understand your concerns and are committed to helping you make an informed decision. This post will guide you through our three packages: AgencyAlpha, AgencyAscent, and AgencyApex, helping you decide which one aligns best with your agency’s size, needs, and growth trajectory.
AgencyAlpha: The Essential Toolkit
AgencyAlpha is our entry-level package, designed for the tech-savvy who prefer to do things themselves. Priced accessibly, Alpha offers a WHMCS license, client portal hosting, and access to core agency modules. This package is perfect for those who want to get their hands dirty, with the freedom to install themes and modules, manage backups and updates themselves (though we’re here to guide you).
AgencyAscent: Managed Convenience
AgencyAscent is our intermediate package, designed with growing agencies in mind. It includes everything in the Alpha package, plus we handle the installation of WHMCS, themes, and core modules for you. Ascent also offers additional support, taking the technical burden off your shoulders, making it ideal for agencies that prefer focusing on their growth.
AgencyApex: Custom Strategy and Support
AgencyApex is our premium package, designed for established agencies that require a more hands-off approach and custom strategies. It provides everything included in the Ascent package but goes further by offering more resources, custom setup, and strategy. Apex is suited for agencies needing ongoing support for tasks like setting up new packages or services, posting knowledgebase articles, and more.
How to Choose Your Ideal Package
Deciding on the right package comes down to assessing your agency’s client volume, specific needs, budget, and desired level of support:
- Client Volume: Choose a package that aligns with your current and anticipated client volume.
- Agency Needs: Consider your agency’s unique needs. Do you need access to premium modules, or is an unlimited clients’ license a priority?
- Budget: Account for both the monthly fees and one-time setup costs. Ensure that the chosen package fits within your budget while meeting your requirements.
- Support Needs: If you require more hands-on support and quicker response times, a package with priority support like AgencyApex could be beneficial.
Choosing Your Ideal Package: At a Glance
Here’s a side-by-side comparison to help you make an informed decision:
|Client Portal Hosting||Included||Included||Included|
|Custom Client Area Theme||ClientX Theme||Customized to Your Brand||Any Theme + Customization|
|Setup & Configurations||Self-Service||Basic||Advanced|
|Core Agency Modules||Included||Included||Included|
|Premium Addons||Available for installation||Available||Included|
|Support Departments Setup||Not Included||Not Included||Included|
|SMTP & Email Piping Setup||Not Included||Not Included||Included|
|Domain Registrar Integration with WHMCS Built-In Registrars||Not Included||Not Included||Included|
|Web Hosting Platform Integration with Compatible Systems||Not Included||Not Included||Included|
|Ongoing Hands-Off Support||Limited||Extensive||Comprehensive|
|New Service/Package Setup||Self-Service||We Advise||We Handle It|
|Knowledgebase Management||Self-Service||We Advise||We Handle It|
|Advanced Troubleshooting||Self-Service||We Handle It||We Handle It|
The goal is to choose a package that caters to your present needs and also supports your agency’s future growth. Decoding these packages and identifying the right fit for your agency will ultimately lead to better client management, improved efficiency, and sustained growth.
Choosing the right package is a strategic decision that impacts your agency’s performance. So, take your time, evaluate your needs, and make an informed choice. We at AgencyPortal are here to support you on this journey, every step of the way.